Privacy Policy
How InfasME collects, uses, stores and protects personal data, aligned with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).
This policy is maintained by InfasME. Placeholder contact details are in use pending final review.
1. Who we are
InfasME is an enterprise technology company headquartered in Dubai, United Arab Emirates, operating since 1997. For any question about this policy, contact us at info@infasme.com.
2. What we collect
We collect only the information you give us through our contact form and assessment questionnaire: name, work email, company, country, and the details you choose to include in your message. We also collect basic technical data such as pages visited and approximate location, used to keep the site secure and to understand which pages are useful.
3. Why we use it
To respond to your enquiry, to scope and deliver services you request, and to keep records required for our own contractual and legal obligations. We do not sell personal data, and we do not use your submission to send unrelated marketing without your consent.
4. Legal basis
We process personal data on the basis of your consent when you submit a form, and on the basis of our legitimate business interests and contractual necessity when we deliver services.
5. Sharing and processors
Personal data may be handled by service providers that host this website and route our business correspondence. Those providers act on our instructions only. We do not transfer personal data to third parties for their own marketing.
6. Retention
Enquiry data is retained for as long as needed to respond and to keep a record of the engagement, then deleted or anonymised.
7. Your rights
Under the UAE PDPL you may request access to your personal data, correction of inaccurate data, deletion, restriction of processing, or withdrawal of consent. Send requests to info@infasme.com and we will respond within the period required by law.
8. Security
We apply access controls and encryption in transit to the personal data we hold, and limit internal access to staff who need it.
9. Changes
We may update this policy. The current version is always published on this page.