30 Years of ECM Experience
InfasME helps governments and enterprises capture, manage and understand information across its lifecycle, combining decades of ECM expertise with AI-powered automation
Industries We Transform
How InfasME solves information and document challenges across the sectors we serve. Select an industry to see the challenge, our solution and the outcome.
The challenge
Decades of paper records spread across sites, strict retention and archiving rules, and citizen services that wait on files nobody can find quickly.
How InfasME helps
Large-scale Arabic and English digitization, a governed ECM with retention and compliance workflows, and search across the whole archive.
Outcomes
- 3 million records digitised in eight months for a UAE federal ministry, saving AED 450K in year one
- 50,000 pages a day captured for Dubai Economy (DED)
The challenge
Claims, policies and patient files arrive in mixed formats and languages, and every document needs tightly controlled access.
How InfasME helps
Capture and classification of claims and records, multi-language OCR and a cloud ECM with document-level access control.
Outcomes
- The region's first full-fledged cloud ECM for Union Insurance
- 30% annual cost cut, with retrieval in seconds
The challenge
Invoices, onboarding packs and compliance documents move by hand, which slows cycle times and lets errors through.
How InfasME helps
AI extraction in Arabic and English, matching against ERP and core systems, and workflows for exceptions and approvals.
Outcomes
- Invoice processing cut from five days to four hours at a UAE commercial bank
- Error rate down from 3.2% to 0.1%
The challenge
High volumes of customer contracts and onboarding documents across channels, with identity checks and regulatory audits to pass.
How InfasME helps
Intelligent document processing for onboarding, identity-document checks and a governed repository connected to CRM and billing.
Outcomes
- Trusted by regional operators including du and e&
- Onboarding documents captured, checked and filed without manual re-keying
The challenge
Engineering drawings, asset records and permits locked in legacy archives, with long searches during operations and audits.
How InfasME helps
Engineering document management with version control, project-based permissions and OCR for legacy paper drawings.
Outcomes
- An oil-sector operator's engineering archive migrated in four months
- Search time cut from hours to seconds, and audit-ready
The challenge
Content scattered across shared drives, email and legacy repositories, with no single source of truth and knowledge that walks out of the door.
How InfasME helps
One governed repository, workflow automation and domain AI grounded in your own documents, integrated with Microsoft 365, SAP, Oracle and Salesforce.
Outcomes
- 500+ projects delivered across the region
- Answers grounded in your own documents, with citations
Digitizeme
From Paper Chaos to Digital Control
Digitizeme brings 30 years of enterprise document management experience, the same technology trusted by banks, government ministries and hospitals, packaged specifically for small and mid-sized businesses. No enterprise budget or IT team required: it's easy to use, affordable, and ready to run from day one.
Trusted by governments, banks, telecoms and utilities across MEA.
A selection of the organizations that have relied on InfasME since 1997.
Built on technology we know.
We design, deliver and support solutions on the enterprise platforms our clients already trust, alongside technology owned within our own group.
Explore our technology partners-
Microsoft
Cloud & AI
-
Hyland
ECM Platforms
-
OpenText
Enterprise Content
-
ABBYY
IDP & OCR
-
AppTek
Speech & Language
-
Megaputer
Text Analytics
Fotopia, group-owned technology
The group-owned document AI and content platform behind our delivery: capture,
search, records and workflow for Arabic and English content.
Questions we hear most.
Something else on your mind? Talk to an expert.
What does InfasME do?
InfasME helps governments and enterprises capture, manage and understand information across its lifecycle. That covers digitization of physical archives, document and records management, intelligent document processing, digital asset management and AI built on your own documents.
Who do you work with?
Government entities, banks and financial institutions, insurers, telecom operators, energy and utility companies, and large enterprises across the Middle East, Africa and India.
Can you handle Arabic documents?
Yes. Our capture and extraction are built for Arabic and English, and our engineering teams are native Arabic speakers, so accuracy is designed in from the start rather than added later.
Will it work with the systems we already use?
Yes. We integrate with Microsoft 365, SharePoint, SAP, Oracle, Salesforce, existing ECM repositories and core government systems, so clean data lands where your teams already work.
Where is our data kept?
You choose. We deploy in the cloud, on-premises or in a hybrid setup, so documents can stay in-country and under your own security controls.
Can you digitize our physical archive?
Yes. Our own teams run managed digitization centres, on-site or off-site, covering intake, scanning, indexing and quality checks with a documented chain of custody and SLA-backed operations.
How long does a project take?
It depends on volumes and scope. As a guide, we digitised 3 million records for a UAE federal ministry in eight months and migrated an oil-sector engineering archive in four. We agree timelines with you during the free assessment.
How do we get started?
Talk to one of our experts. Our regional team will scope the work with you, whether it is a large legacy archive or a new AI initiative, and replies within one business day.
Modernize your document-heavy operations with AI you can actually deploy.
Speak with InfasME about your ECM, document intelligence or automation roadmap. Dubai-based team. 30 years of regional delivery. One accountable partner from advisory through managed operations.
Documents in. Decisions out. Our shorthand for what we do: every file that arrives becomes structured data your systems can act on.